Terms and Conditions
Effective August 31, 2015.
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.
IMPORTANT NOTICE: FOR U.S. AND CANADIAN PLAYERS, DISPUTES ABOUT THESE TERMS OR RELATING TO RADIUM2 SERVICES GENERALLY MUST BE RESOLVED BY BINDING ARBITRATION AND ON AN INDIVIDUAL BASIS ONLY.
Whenever you use our service, you agree to be bound by all of the terms and conditions of these Terms and Conditions. If you don’t agree to all the terms and conditions you must not use our Services.
References to “Radium2,” “Picturated”, “Us” or “We” mean Radium2 LLC. located at 4525 South 2300 East Salt Lake City, Utah 84117.
In all cases, “Radium2,” “Us,” or “We” includes agents, consultants, employees, officers and directors.
“Account” means an account you create when you access the Services.
“Community Rules” means the rules of conduct that govern your interaction with our Services and other players and can be found here.
“Services” refers to products, games, services, content, Radium2.com, Picturated.com and/or the other domains provided by Radium2.
“Feature Terms” means any other rules related to specific services like platforms and APIs, applications for mobile devices, forums, contests, subscriptions or loyalty programs that We may publish which apply to your use of those specific services and state they are part of these Terms.
“Offers” means special programs, including offers, excursions, and special gifts, both digital and tactile, that Radium2 may offer from time to time to certain eligible players.
“Terms of Service” or “Terms and Conditions” means these terms of service.
“User Content” means all the data that you upload or transmit on or through the Service. This includes things like your profile picture or your in-game pictures, photography, or in-game chat.
“Virtual Items” means (a) virtual currency, including but not limited to virtual coins, cash, tokens, or points, all for use in the Service and (b) virtual in-game items.
“Radium2 Corporate Family” refers to Radium2’s subsidiaries, parent companies, joint ventures and other corporate entities under common ownership and/or any of their agents, consultants, employees, officers and directors.
“Radium2 Affiliates” refers to the Radium2 Corporate Family plus Radium2’s and the Radium2 Corporate Family’s third-party content providers, distributors, licensees or licensors.
- CHANGES TO THESE TERMS
- ACCOUNT INFORMATION AND SECURITY
You agree to supply Radium2 with accurate, complete, and updated information, particularly your email address.
You are responsible for maintaining the security of your Account. Don’t share your Account details with others or allow others to access or use your Account. You are solely responsible for any activity in your Account whether or not authorized by you, including purchases made using any payment instrument (for example, credit card, PayPal or social network or platform virtual currency).
Tell Us immediately of any actual or suspected loss, theft, fraud, or unauthorized use of your Account or Account password.
- USING OUR SERVICES
Who can use our Service: We are excited to have you start playing our game, but there are some limits on who can use our Service.
You may not use our Service if:
- You cannot enter into a binding contract with Radium2 LLC;
- You are under 13 years of age, in which case you must not create an Account, use any part of the Service, or submit personal information through the Service or to Radium2 (for example, name, address, telephone number, email address);
- You are not allowed to receive products, including services or software, from the United States, for example if you are located in a country embargoed by the United States or if you are on the U.S. Treasury Department’s list of Specially Designated Nationals;
- You are a convicted sex offender; or
- You have previously been banned from playing any Radium2 game or using any Radium2 Service.
If you are between the ages of 13 and 17, or under the age of majority where you live, you represent that your legal guardian has reviewed and agreed to these Terms.
Additional Important Rules and Terms:
Accessing our Service:
To access or play our games or create an account with us, you may need an account with a social network, like Facebook, and, if you are using our mobile Service, an account with the company that provides your mobile applications, like an iTunes account. You may need to update third party software from time to time to receive the Service and play Radium2’s games.
We provide the games. You provide the equipment (computer, phone, tablet, etc.) and pay any fees to connect to the Internet and app stores, or for data or cellular usage to download and use the Service.
Service Changes and Limitations:
Radium2 reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time either permanently or temporarily, at which point your license to use the Service or any part of it will be automatically terminated or suspended. If that happens, Radium2 is not required to provide refunds, benefits or other compensation to players in connection with discontinued elements of the Service or for virtual goods previously earned or purchased.
RADIUM2 MAY, IN ITS SOLE DISCRETION LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR ANY PORTION OF IT AND PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT AND RADIUM2 IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
Deleting your Account:
- OWNERSHIP; LIMITED LICENSE
Games and Service:
The Service is comprised of works owned by Radium2 LLC, and it is protected by copyright, trademark, trade dress, patent and other US and non-US intellectual property and other applicable laws, rules or regulations. Radium2 owns, has licensed, or otherwise has rights to use all of the content that appears in the Service. These Terms do not grant you or any other party any right, title or interest in the Service or any content in the Service.
So long as you abide by these Terms and any other rules, Radium2 grants you a non-exclusive, non-transferable, revocable limited license subject to the limitations in these Terms and Conditions, to access and use the Service using a Radium2 supported web browser or mobile device solely for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.
If you violate these Terms and Conditions, or any of our other terms that apply to you, we may take action against you, up to and including permanently suspending your account. In addition, you may be breaking the law, including violations of Radium2’s intellectual property rights. ANY ATTEMPT BY YOU TO DISRUPT OR INTERFERE WITH THE SERVICE INCLUDING WITHOUT LIMITATION UNDERMINING OR MANIPULATING THE LEGITIMATE OPERATION OF ANY RADIUM2 GAME IS A VIOLATION OF RADIUM2 POLICY AND MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS.
Your Account and Virtual Items:
WE MAY DELETE OR TERMINATE ACCOUNTS THAT ARE INACTIVE (I.E., NOT LOGGED INTO) FOR 180 DAYS.
IF YOU WANT US TO DELETE YOUR ACCOUNT, YOU CAN CONTACT US AT INFO@PICTURATED.COM OR BY VISITING AND CLICKING ON THE CONTACT US LINK AT WWW.PICTURATED.COM.
You are not allowed to transfer virtual goods outside of the Service (i.e., in the “real world”), for example by selling, gifting, or trading them. We won’t recognize those transfers as legitimate. You are not allowed to sublicense, trade, sell or attempt to sell in-game virtual goods for “real” money, or exchange virtual goods for value of any kind outside of a game. Any such transfer or attempted transfer is prohibited and void, and we may terminate your account because of it.
If you transmit or upload User Content (including photography, drawings or content within a photograph) on the Service, you agree that it will be:
- not confidential;
- not in violation of the law;
- not in violation of contractual restrictions or other parties’ rights, and that you have permission from any other party whose personal or other information or intellectual property is contained within the User Content;
- free of viruses, adware, spyware, worms or other malicious code;
You own your user content, but you give Radium2, LLC a perpetual and irrevocable (other than as provided below), worldwide, fully paid-up and royalty free, non-exclusive, license to use your User Content and any modified and derivative works thereof in connection with the Service, including in marketing and promotions. To the extent allowed by applicable laws, you waive any moral rights you may have in any User Content (like the right to be identified as the author of the User Content or the right to object to a certain use of that User Content).
Radium2’s license to your User Content ends when you request deletion of your User Content by submitting a request to us by email or postage mail stating that you no longer want Radium2 to use your User Content, with the following exceptions
- User Content submitted in response to Radium2 promotions (which will be subject to the terms of the promotion);
- User Content either shared with others which they have not deleted or already used publicly as allowed under these Terms and Conditions; and
- User Content subject to a separate license with Radium2 (which will be subject to the terms of such license).
If you request deletion of your User Content we will take reasonable steps to remove your User Content from active use, which may include suppression of your User Content in our systems. However, User Content may persist in our systems, including back-up copies. We may also retain copies of User Content if we are legally required to do so.
When you post your observations and comments on the Service such as in forums, blogs and chat features, we cannot guarantee that other players will not use the content, photographs, ideas and information that you share. If you have an idea or information that you would like to keep confidential and/or don’t want others to use, don’t post it.
RADIUM2 IS NOT RESPONSIBLE FOR ANY OTHER PERSON’S USE OR APPROPRIATION OF ANY CONTENT OR INFORMATION YOU POST IN ANY FORUMS, BLOGS AND CHAT ROOMS.
- MONITORING USE OF SERVICE AND USER CONTENT
We have no obligation to monitor User Content and we are not responsible for monitoring the Service for inappropriate or illegal User Content or conduct by other players. That said, we have the right, in our sole discretion, to edit, refuse to post, or remove any User Content.
We may also, at our discretion, choose to monitor and/or record your interaction with the Service or your communications with Radium2 or other players (including without limitation chat text and voice communications) when you are using the Service.
We are not responsible for information, materials, products or services provided by other players (for instance, in their profiles). However, if someone is violating these Terms and Conditions or misusing the Service, please let us know by contacting us through www.radium2.com or picturated.com.
- YOUR DEALINGS WITH OTHER PLAYERS
You are responsible for your interactions with other players. If you have a problem with another player, we are not required to get involved, but we can if we desire.
If you have a dispute with another player, you release Radium2, LLC and its officers, directors, agents, subsidiaries, joint ventures, and employees, and all Radium2 Affiliates from responsibility, claims, demands and/or damages (actual or consequential) of every kind and nature, whether known or unknown, resulting from that dispute or connected to that dispute. This includes damages for loss of profits, goodwill, use or data.
- PAYMENT TERMS
We provide a service in the form of access to games and virtual goods. In the Service you may use “real world” money to obtain a limited license to use virtual goods and/or other items or services.
How it Works:
You get a limited license to virtual goods by visiting the purchase page (“store”) in one of our games, providing your billing information, confirming your request and re-affirming your agreement to these Terms and Conditions.
We may change what you can use to pay from time to time, at our sole discretion. Virtual goods purchased in our games on other platforms such as Facebook, Apple iOS, will be subject to those platforms’ payment terms and conditions. Radium2 does not control how you can pay on those platforms. Please review those platforms’ terms of service for additional information.
You understand that while you may “earn” “buy” or “purchase” virtual goods in our Services, you do not legally “own” the virtual goods and the amounts of any Virtual Items do not refer to any credit balance of real currency or its equivalent. Any “virtual currency” balance shown in your Account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your limited license.
ALL SALES ARE FINAL:
YOU ACKNOWLEDGE THAT RADIUM2 IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY, OR WHETHER YOU MADE A PAYMENT THROUGH RADIUM2.COM OR ANOTHER PLATFORM SUCH AS APPLE, GOOGLE, FACEBOOK, OR ANY OTHER SITES OR PLATFORMS WHERE WE OFFER OUR SERVICES.
PURCHASES OR REDEMPTIONS OF THIRD PARTY VIRTUAL CURRENCY TO ACQUIRE A LICENSE TO USE VIRTUAL ITEMS ARE NON-REFUNDABLE TO THE FULLEST EXTENT ALLOWED BY LAW.
If you purchase third party currency or choose to make a payment in our Services through a third party (like Facebook, Apple, or Google), you are agreeing to the third party’s payment terms, and Radium2 is not a party to the transaction.
Additional Payment Terms:
You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Radium2 may revise the pricing for the goods and services it licenses to you through the Service at any time.
- PROMOTIONS AND OFFERS
From time to time, we may offer limited time promotions. Please review the official rules (if any) associated with the promotion. They will apply in addition to these Terms and Conditions.
In addition, from time to time, we may promote offers. We are not required to give, and players are not required to accept, any offer. Offers are not transferable, redeemable or exchangeable for other things of value, except at our sole discretion. If you accept any offer, you may have to sign a declaration of eligibility and liability release, or sign other paperwork in order to get the offer. Some offers will be subject to taxes and other charges, travel, or activities outside of the virtual world, all of which will be disclosed before you accept the offer. If you accept an offer you also assume all liability associated with the offer.
THIRD PARTY ADVERTISING
Sometimes we provide links in our games or on the Service to other companies’ websites or to companies who invite you to participate in a promotional offer and offer you some feature of the Service or upgrade (such as in-game currency) in exchange. Any charges or obligations you take on in dealing with these other companies are your responsibility.
We make no representation or promises about any content, goods or services these other companies provide, even if linked to or from our Service or games. Also, just because we allow a link to be included in our games or Service does not mean we endorse that linked site. We are not liable for any claim relating to any content, goods and/or services of third parties.
Please also note that the linked sites are not under our control and may collect data or ask you to provide them with your personal or other information, or they may automatically collect information from you. When you use other companies’ services like these, the other company’s service may (or may not) ask you for permission to access your information and content. We are not responsible for these other companies’ content, business practices or privacy policies, or for how they collect, use or share the information they get from you. Your relationship with that other company will control how it can use, store, and share your information.
- COPYRIGHT NOTICES/COMPLAINTS
We respect the intellectual property rights of others and ask that you should, too. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”) and similar or equivalent local laws that may apply. We reserve the right to terminate any player’s access to the Service if we determine that the player is a “repeat infringer.” We do not have to notify the player before we do this. We also accommodate and do not interfere with standard technical measures copyright owners use to protect their materials.
- FEEDBACK AND Unsolicited Ideas
Sometimes, We may request your feedback on certain features through a promotion or our customer insights program. Any feedback you provide at Our request through a promotion or program is subject to the rules of the specific promotion or program.
Any idea, information or feedback you submit to us without Our specific request is subject to Our Unsolicited Ideas Policy.
- WARRANTY DISCLAIMER; SERVICES AVAILABLE ON AN “AS IS” BASIS
Neither Radium2 nor any Radium2 Affiliate makes any promise or guarantee that the Service will be uninterrupted or error-free.
USE OF THE SERVICE IS AT YOUR SOLE RISK. IT IS PROVIDED ON AN “AS IS” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, RADIUM2 AND ANY RADIUM2 AFFILIATE MAKE NO WARRANTIES, CONDITIONS OR OTHER TERMS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. RADIUM2 AND ANY RADIUM2 AFFILIATE DISCLAIM ANY WARRANTIES OF TITLE OR IMPLIED WARRANTIES, CONDITIONS OR OTHER TERMS OF NON-INFRINGEMENT, MERCHANTABILITY, QUIET ENJOYMENT OR FITNESS FOR A PARTICULAR PURPOSE.
If your state or country does not allow these disclaimers, they do not apply to you. If your state or country requires a certain period for which a warranty applies, it will be either the shorter of 30 days from your first use of the Service or the shortest period required by law.
- LIMITATIONS; WAIVERS OF LIABILITY
YOU ACKNOWLEDGE THAT THE WE AND RADIUM2 AFFILIATES ARE NOT LIABLE
(1) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING FOR LOSS OF PROFITS, GOODWILL OR DATA, IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE; OR
(2) FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICE AND OPERATORS OF EXTERNAL SITES.
THE RISK OF USING THE SERVICE AND EXTERNAL SITES RESTS ENTIRELY WITH YOU AS DOES THE RISK OF INJURY FROM THE SERVICE AND EXTERNAL SITES.
TO THE FULLEST EXTENT ALLOWED BY ANY LAW THAT APPLIES, THE DISCLAIMERS OF LIABILITY IN THESE TERMS APPLY TO ALL DAMAGES OR INJURY CAUSED BY THE SERVICE, OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE, UNDER ANY CAUSE OF ACTION IN ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT (INCLUDING NEGLIGENCE).
TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, THE TOTAL LIABILITY OF RADIUM2 AND/OR THE RADIUM2 AFFILIATES IS LIMITED TO THE TOTAL AMOUNT YOU HAVE PAID RADIUM2 AND/OR THE RADIUM2 AFFILIATE IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM.
IF YOU HAVE NOT PAID RADIUM2 OR ANY RADIUM2 AFFILIATE ANY AMOUNT IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH RADIUM2 AND/OR ANY RADIUM2 AFFILIATE IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.
Some states or countries do not allow the exclusion of certain warranties or the limitations/exclusions of liability described above. So these limitations/exclusions may not apply to you if you reside in one of those states or countries.
- AGREEMENT TO ARBITRATE AND CLASS ACTION WAIVER
THIS SECTION ONLY APPLIES TO PLAYERS IN THE US AND CANADA.
Before bringing a formal legal case, please first try contacting our Customer Support team at www.radium2.com, www.picturated.com or email us at email@example.com or try to find a resolution on one of our forums. Most disputes can be resolved that way.
We Both Agree to Arbitrate
An arbitration proceeding is before a neutral arbitrator instead of a judge and jury, so we are all giving up our right to a trial before a judge and jury. Arbitrations have different rules than lawsuits in court. They are less formal than lawsuits in courts, and provide limited opportunity to force the other side to share information relevant to the dispute—a process called discovery. The arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. But, if any of us does not like the arbitrator’s decision, the courts only have a limited ability to change the outcome of arbitration or make the arbitrator reconsider his or her decision.
If we have a dispute about whether this agreement to arbitrate can be enforced or applies to our dispute, we all agree that the arbitrator will decide that, too.
Exceptions to Agreement to Arbitrate
We all agree that we will go to court to resolve disputes relating to
- Your, Radium2’s, or a Radium2 Corporate Family member’s intellectual property (for example, trademarks, trade dress, domain names, trade secrets, copyrights or patents); or
- your violation of Radium2’s community rules.
Also, any of us can bring a claim in small claims court either in Salt Lake City, Utah, or the county where you live, or some other place we both agree on, if it qualifies to be brought in that court.
In addition, if you, Radium2 or a Radium2 Corporate Family member brings a claim in court that should be arbitrated or any of us refuses to arbitrate a claim that should be arbitrated, the other of us can ask a court to force us to go to arbitration to resolve the claim (i.e., compel arbitration). You, Radium2 or the Radium2 Corporate Family member may also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.
No Class Actions
We all agree that we can only bring a claim against each other on an individual basis.
- Neither you nor Radium2 nor any member of the Radium2 Corporate Family can bring a claim as a plaintiff or class member in a class action, consolidated action or representative action.
- The arbitrator cannot combine more than one person’s claim into a single case, and cannot preside over any consolidated, class or representative arbitration proceeding (unless we both agree to change this).
- The arbitrator’s decision or award in one person’s case can only impact the person who brought the claim, not other Radium2 players, and cannot be used to decide other disputes with other players.
The Arbitration Process
The American Arbitration Association (AAA) will run the arbitration between you and Radium2 or the Radium2 Corporate Family member, and AAA’s rules and procedures (including their Supplementary Procedures for Consumer-Related Disputes, if applicable) will be used. If something in these Terms is different than AAA’s rules and procedures, then we will follow these Terms instead. You can look at AAA’s rules and procedures on their website www.adr.org or you can call them at 1-800-778-7879.
- APPLICABLE LAW
The Federal Arbitration Act (including its procedural provisions) is the law that will be applied to determine whether Section 17 (Agreement to Arbitrate and Class Action Waiver) can be enforced and how it should be interpreted.
Apart from that, if you are United States resident, these Terms and Conditions and our relationship will be governed by Utah law, except for its conflicts of laws principles.
- VENUE FOR LEGAL DISPUTES NOT SUBJECT TO ARBITRATION
If you are a United States resident, judicial proceedings (other than small claims actions) that are excluded from the Arbitration Agreement in Section 17 must be brought in state or federal court in Salt Lake City, Utah, unless we both agree to some other location. You and Radium2 both consent to venue and personal jurisdiction in Salt Lake City, Utah.
- ENTIRE AGREEMENT
These Terms, and any other policies or rules we reference in these Terms and Conditions, make up the entire agreement between you and us relating to the subject matter of these Terms and Conditions, and (except in the case of fraud or made a fraudulent misstatement) supersede all prior understandings of the parties relating to the subject matter of these Terms and Conditions, whether those prior understandings were electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us.
- LANGUAGE OF THE TERMS
- NO WAIVER
We may notify you by posting something on www.radium2.com, www.picturated.com or in the Radium2 game(s) you play, and sending you an e-mail or using other ways of communicating with you based on the contact information you provide to us.
- EQUITABLE REMEDIES
You agree to limit your claims to claims for money damages, as limited by Section 15 (Limitations; Waivers of Liability). And, you agree not to seek injunctive or equitable relief or otherwise seek to stop us from operating any aspect of the Service or any Radium2 game.
- FORCE MAJEURE
We are not liable for any changes or problems out of our control, for example changes or problems caused by like natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.